Description du poste

Plaisirs Gastronomiques is a Quebec-based company specializing in the production of prepared meals and ready-to-eat food products. With more than 500 employees, the company stands out for its strong family values. Passion, pride, and teamwork are at the heart of everything we do and help bring the PG culture to life.

Reporting directly to the President of Plaisirs Gastronomiques, the Key Account Manager is responsible for developing, managing, and retaining the company’s strategic customers. The incumbent acts as a trusted business partner to ensure customer satisfaction, drive sales growth, and maintain long-term business relationships.

Key Responsibilities

Manage and grow a portfolio of key accounts, primarily English-speaking customers;

Deliver a high level of customer service and maintain long-lasting business relationships;

Identify growth opportunities with existing customers by presenting new products and developing new business opportunities;

Plan and participate in strategic meetings and commercial negotiations;

Coordinate customer requirements with various internal departments;

Conduct regular follow-ups on customer performance, forecasts, and evolving needs;

Negotiate, manage, and optimize promotional programs and initiatives in accordance with budgets and the annual calendar;

Proactively resolve customer issues and ensure timely follow-up on all matters;

Prepare various sales reports and analyses.

Are You Interested? Here's the Profile We Are Looking For

Degree in Business Administration, Sales, or a related field;

Relevant experience in key account management, with mandatory experience in the food industry;

Minimum of three (3) to five (5) years of experience in a consumer packaged goods (CPG) environment. Experience managing retail chains or major accounts is considered a strong asset;

Bilingualism (French and English) is essential in order to communicate with English-speaking customers;

Excellent interpersonal and communication skills, with strong presentation abilities;

Strong organizational skills and the ability to manage multiple priorities simultaneously;

Customer- and results-oriented approach;

Analytical mindset and problem-solving skills;

Knowledge of SAP is considered a strong asset;

Proficiency with computer applications, including Microsoft Office Suite;

Availability for occasional travel.

What We Offer

A stimulating and collaborative work environment;

Diverse and strategic projects;

Flexible group insurance plans tailored to your needs;

Vacation and compensation to be discussed;

Flexible schedule and hybrid work model.

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